Your data, your rights

Privacy Policy

We believe in transparency. Here's exactly how we handle your data at ChatInvitation.

Last updated: 12 August 2025

At Chatinvitation.com, we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains what information we collect, how we use it, and your rights.

1

Who We Are

Chatinvitation.com provides interactive event invitations that mimic a WhatsApp-style conversation with the event host.

Data Controller: Chatinvitation.com

Contact email: support@chatinvitation.com

2

Data We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number
  • Event Information: Event date, venue, host name, other details provided for the invite
  • Media: Profile images, event-related images
  • Payment Information: Processed securely by Razorpay (we do not store full payment card details)
  • Analytics Data: IP address, browser type, pages visited (via Google Analytics and Umami)
3

How We Use Your Data

We process your personal data for the following purposes:

  1. 1Creating and delivering your custom invitations
  2. 2Processing payments securely
  3. 3Providing customer support
  4. 4Analytics and website improvement
  5. 5Marketing (only with your explicit consent)
  6. 6Showcasing final invites and user reviews on our homepage (with your consent)
5

Cookies and Tracking

We use cookies and similar technologies to:

  • Analyze site performance (Google Analytics, Umami)
  • Improve user experience

You can control cookies via your browser settings or our cookie consent banner.

6

Data Sharing

We may share your personal data with:

  • Razorpay for secure payment processing
  • Brevo for email marketing (with your consent)
  • Google Analytics & Umami for site analytics

All third-party providers are contractually bound to protect your data.

7

International Data Transfers

Your data may be transferred to and processed in countries outside the EU/EEA, including India and the United States. Where this occurs, we ensure adequate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

8

Data Retention

We retain personal data only as long as necessary:

  • All user data is deleted within 90 days of invite preparation
  • Final invites and user reviews may be stored indefinitely only with your consent
9

Data Security

We take appropriate security measures, including:

  • HTTPS encryption for all site traffic
  • Secure payment gateways (PCI-DSS compliant)
  • Restricted access to personal data
  • Regular security monitoring
10

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to processing for certain purposes
  • Request data portability

To exercise your rights, email us at support@chatinvitation.com

11

Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or via our website.

12

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: support@chatinvitation.com